VITAL
NETWORK SERVICES ACQUIRES CERTAIN ASSETS OF SYNC
RESEARCH AND RIXON NETWORKS
Company Plans
to Continue Manufacturing and Support for Select Sync-Rixon
Products
TAMPA, Fla. --
November 4, 2005 -- VITAL Network Services, Inc., a
multivendor provider of network lifecycle services, today
announced it has acquired certain assets of Sync Research,
Inc. and Rixon Networks, Inc. (Sync-Rixon). Both
companies were wholly-owned subsidiaries of Entrada Networks,
Inc., which ceased operations effective July 22, 2005. VITAL,
which has been providing support on behalf of Sync Research
for over 5 years, will begin to manufacture and continue
to support select products from the Sync-Rixon product
portfolios.
“After Entrada ceased operations, we had a number
of inquires from end users and carriers who had been
using or evaluating products from Sync-Rixon,” said
John Koehler, president and CEO of VITAL Network Services,
Inc. “By acquiring the primary assets of
Sync-Rixon, we can offer high-quality support services
to these customers while also providing an outlet for
the purchase of additional products as required.”
Sync-Rixon manufactured and supplied
frame relay access devices (FRADs), digital transmission
devices (CSU/DSUs), frame relay access probes (FRAPs),
network interface cards (NIC), and other network devices
for OEM, VAR, system integration, carrier, and end
user customers to provide access to and support transport
within their networks. VITAL will begin to manufacture
the following products from their new Manufacturing
and Repair facility in Irvine, California:
The FrameNode™ 3600, 3700, 4200, and 4300 series
of multiprotocol frame relay access devices for converging
mission-critical SNA and client/server applications
onto a frame relay or router-based WAN backbone;
- The
D-FRAP™, M-FRAP™ and T-FRAP™ series
of circuit management products designed to act as data
collection and network troubleshooting devices;
- The TY3250,
ONS153-3 and ONS155-3 CSU/DSUs from the Tylink family
of high-performance, multiservice digital access products
and data/voice multiplexers;
- The Envisage™ network
management software for use with the FrameNode and
FRAP products to configure, monitor and troubleshoot
issues with the equipment and/or frame relay network
environment;
- The entire ROUTERmate™ and
ROUTERmate Plus family of high-quality, feature-rich
network access devices and routers;
- The 2404 Quad Port
Fast Ethernet, 2452 Dual Port Fast Ethernet and 2250
FDDI PMC NIC cards.
In addition to manufacturing the
aforementioned products, VITAL will also be offering
three standard maintenance offerings, similar to Sync’s support offerings,
and network management services to complement the product
sales. For non-critical devices, VITAL will offer
SafetyNet Repair. When contracting for SafetyNet
Repair, customers will receive access to VITAL’s
Technical Support Center for remote telephone support
Monday through Friday 8 a.m. to 5 p.m. and may ship broken
units to VITAL for turnaround within 30-45 days. For
more critical networks, VITAL offers their SafetyNet
and SafetyNet Onsite services. Customers contracting
for SafetyNet and SafetyNet Onsite will receive 24x7x365
access to VITAL’s Technical Support Center for
remote telephone support and 8x5xNBD parts replacement. Customers
contracting for SafetyNet Onsite will also receive an
onsite field engineer during the coverage hours, 8x5xNBD,
to perform the parts replacement activities. VITAL’s
GlobalWatch Fault Management service provides customers
with 24x7x365 remote monitoring of their network devices. If
an issue occurs, VITAL will notify the customer and begin
diagnostics to quickly isolate the root-cause of the
problem for faster resolution and reduced network-associated
downtime.
Additional services and services
for other Sync-Rixon products will be provided on a
case-by-case basis. For
additional information on purchasing products or obtaining
support, please contact VITAL Network Services at 1-888-248-4825
x5137.
About VITAL Network Services, Inc.
VITAL Network Services, an independent, multivendor service
and support provider headquartered in Tampa, Florida,
delivers industry-leading network support services
to large enterprise customers, network equipment manufacturers,
integrators, value-added resellers, distributors, and
carriers. The company’s comprehensive portfolio
of traditional LAN/WAN internetworking, IP Telephony,
and managed broadband-based VPN solutions helps customers
realize the full value of their network investment
by addressing all facets of the network lifecycle including
network design and planning, integration, maintenance,
and proactive monitoring. VITAL’s ubiquitous
field engineering force enables the company to deliver
onsite support services to nearly any zip code within
North America.
More information about VITAL and its services is available
online at http://www.vital-ns.com,
or by calling 1-888-248-4825.
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